Decision details

Paula Bull, Resilience Service Delivery Manager; and Mark Taylor, Emergency Planning Manager, presented a report which gave an overview of the Health, Safety and Resilience Service (HS&R Service) which operated within a plethora of legislation and internal policy to help protect the wellbeing of LCC staff, by providing a safe and supported work environment; and the wellbeing of the population of Lancashire by ensuring robust plans (and a resilient response) were in place to help mitigate the effects of natural and man-made incidents and large scale outbreaks of disease.

Much of the work of the Resilience Team within the service was linked to internal and external risk registers which provided a basis for much of the work production and through the Community Risk Register in the form of 'Preparing for Emergencies in Lancashire' provided the public with a link to risk based information.

It was noted that there was tremendous support from voluntary agencies for aiding the Resilience Teams response. The team was now looking at taking the care to the people, instead of the people to the care.

Members felt there could be better ways of publicising the emergency contact numbers, maybe in business card format.

Members raised their concerns over the 101 phone number service and stated that it was swamped in times of emergencies with long waiting times. A request was made for LCC to explore the option of a dedicated number that would be open to the public.

Resolved: That the;

1. Report presented be noted.
2. Uptake of places on the specific LCC elected member training amongst their colleagues be promoted.
3. Use of 'In The Know' to be public be promulgated.