Decision details

Pension Administration Update

Decision Maker: Lancashire Local Pension Board

Decision status: Recommendations Approved

Is Key decision?: No

Purpose:

This report references administration matters including performance, SLA metrics, monthly returns and communication update.

Decisions:

(Exempt information as defined in Paragraph 3 of Part 1 of Schedule 12A to the Local Government Act 1972. It was considered that in all the circumstances of the case the public interest in maintaining the exemption outweighed the public interest in disclosing the information).

 

The Managing Director of Local Pensions Partnership Administration Ltd (LPPA) updated the Board on the performance of the pension administration service, new performance measures and communications. When considering the report Board members suggested that in future more detail be provided regarding communication and engagement activity and that the key admin performance table include a 6-month rolling average to help identify trends.

 

In response to a query from the Chair regarding disclosure reporting the Head of Fund confirmed that the issue had been reviewed, was currently categorised as Amber, and would continue to be monitored by the pensions Team as part of ongoing work in relation to the General Code of Practice.

 

Resolved: That the report and updates from the Managing Director of Local Pensions Partnership Administration Ltd (LPPA) on performance and comments of the Pension Board are noted.

 

Corporate Priorities : N/A;

Divisions Affected: N/A;

Contact: Catherine Hunt Email: catherine.hunt2@lancashire.gov.uk.

Report author: Catherine Hunt

Date of decision: 28/01/2025

Decided at meeting: 28/01/2025 - Lancashire Local Pension Board

Accompanying Documents: