Issue - meetings

Statutory Social Care Annual Report for 2019/20 - Complaints and Customer Feedback

Meeting: 03/12/2020 - Cabinet (Item 12)

12 Statutory Social Care Annual Report for 2019/20 - Complaints and Customer Feedback pdf icon PDF 108 KB

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Additional documents:

Minutes:

Cabinet received a report detailing complaints and customer feedback as part of the annual social care statutory complaints for both adult and children and young people's services.

 

Resolved: that, the statutory social care complaints and customer feedback annual report for children and young people and adults be accepted, acknowledging the associated learning in 2019-2020, and the publication of the report be approved.

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